PT&C Gym Payment Agreement
1. Membership Fees & Payment Policies
- Membership fees are outlined in the membership pricing document provided at signup and are subject to change with a 30-day notice.
- All membership fees are non-refundable under any circumstances. Exceptions may be granted at PT&C Gymโs sole discretion in rare cases.
1.1 Payment Options
- Members must make timely recurring payments to maintain their membership.
- Accepted payment methods include credit card, bank transfer, and any other options approved by PT&C Gym.
- Members are responsible for keeping their payment information up to date.
1.2 Late Payments & Membership Suspension
- Payments are due on the same date each month, day of the week, or agreed upon recurring time frame as the initial billing date or day.
- A 5-day grace period is provided for late payments. After this period:
- A late fee of $5 may be applied.
- Membership access may be suspended until payment is received.
- Failure to pay within 30 days of the due date will result in automatic membership termination.
2. Membership Changes & Cancellations
- Membership changes (upgrades/downgrades) require a written request at least 7 days before the next billing cycle.
- Cancellations require a 30-day written notice before the next billing cycle.
- Members remain responsible for payment during the notice period.
3. Personal Training & Service Fulfillment
- A client is considered to have received service upon gaining the ability to schedule personal training sessions.
- Failure to attend scheduled sessions does not entitle a client to a refund, reschedule, or credit.
- Sessions must be scheduled in advance and are subject to trainer availability.
4. Access & Facility Use
4.1 Membership Access Levels
- 24/7 Access Members: Full access to the facility at any time, year-round. Includes:
- Personal Training Client Members
- Base Members
- Group Members
- Personal Programming Members
- Online Members: No gym accessโdigital programming only.
4.2 Facility Rules & Conduct
- PT&C Gym operates as an unstaffed facility. Office hours are 9 AM – 5 PM for administrative support.
- For urgent matters after hours, contact 719-357-5613 or email contact@personaltrainerandcompany.com.
- Members must follow all posted gym rules, including:
- Respect for all members and staff.
- Proper use and return of equipment.
- Compliance with safety protocols.
- Violation of gym policies may result in membership suspension or termination.
5. Agreement Acknowledgment
By signing up for a membership at PT&C Gym, you acknowledge and agree to the terms outlined in this agreement.